G.E.T. Catalog0024 - Flipbook - Page 539
Warranty
Two-Year Warranty – Melamine
| Reference
G.E.T. offers products craed from premium materials for exceptional user experiences. G.E.T. stands behind this
quality and works to ensure that products are free of defects in material and workmanship. If you believe any G.E.T.
product you have purchased has a defect in material or workmanship, please contact your dealer/distributor or
G.E.T. Customer Service at (800) 727.4500 for assistance.
G.E.T. offers a standard two-year limited warranty against manufacturer defects for all melamine products. Warranty
is null and void in cases of abuse or misuse.
To submit a warranty claim, contact G.E.T. Customer Service during business hours between 8:30 a.m. and 5:30 p.m.
CST (Central) M - F at (800) 727.4500 or anytime at info@getserveware.com.
Bugambilia® Cold Applications - 3 YEAR WARRANTY
Bugambilia® products used for cold food service are guaranteed to be free of manufacturer's defects and chipping
or liing of its coating for a three-year period from date of purchase under normal use.
Bugambilia® Warm Applications - 1 YEAR WARRANTY
Bugambilia® products used for warm food service are guaranteed to be free of manufacturer's defects and chipping
or liing of its coating for a one-year period from date of purchase under normal use.
Return Policy
Returns are not accepted without a Return Merchandise Authorization. The return merchandise authorization must
appear on the shipping label. Authorized returns are to be shipped prepaid.
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Returned goods are subject to a restocking charge. Please refer to the current G.E.T. Price List for pricing.
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Goods must be returned in the original shipping caons and in new and resalable condition.
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On all returns, G.E.T. must be notified within sixty (60) days from the date of original invoice to receive a return
merchandise authorization. No returns will be accepted aer thiy (30) days from the date a return merchandise
authorization was issued.
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All returns are subject to inspection by G.E.T. If goods are deemed not in sellable condition, credit will not be
issued and the return merchandise authorization will be voided. Products must be unused and in their original
box and packaging to be in resalable condition.
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The customer will be notified and given ten (10) business days to advise disposition of any unacceptable returns.
If no response is received, goods will be discarded at G.E.T.’s discretion. Please note that some items do not allow
for the case pack to be broken.
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Send return merchandise authorization requests to info@getserveware.com.
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Custom imprinted items are non-returnable and non-refundable.
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